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Process control

In line with ISO 9001 for supervision and production.

Develops quality policy and objectives, writes quality manuals and procedure documents, and defines key processes.

Understand what customers want. Set up a system for dealing with complaints and surveys to find out how happy customers are.

Set goals, steps and review the process regularly.

Managers set quality objectives to ensure goals and plans are clear and employees are motivated to improve quality.

Identify potential risks and set up a risk response plan.

Gathers and analyzes data, identifies problems, and makes improvements.

Use data to make decisions, monitor and measure, and adjust production and product quality.

Train employees to improve skills. Reward employees for suggesting improvements.

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